Vets in Slough > Kelperland Veterinary Centre

Kelperland Veterinary Centre

View phone number at Ledger Farm, Forest Green Road,
MAIDENHEAD,
SL6 2NR
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Touch Rating

Based on 7 users
and 1 reviews

Terrible Unprofessional Service

There was a time when Kelperland Vet was extremely good and provided a personal, friendly professional service and this we experienced for our animals for many years. Kelperland then moved to different premises and problems started:- Incorrect medication administered to 2 of our animals, incorrect information given about administration of drugs, paperwork not updated after consultations, paperwork lost, vague and rude reception staff, extremely rude and unhelpful nursing staff, being kept waiting on the telephone for 7 minutes or more on several occasions and so much more! All in all a dreadful experience - especially as one of our animals is terminally ill! We have moved to another vet and Kelperland have left us with this feeling that it is all about the money now and everything else is left slap dash, customer relations poor and the animals not looked after properly as so many mistakes are made! Such a shame! We hope Mr Cooke wakes up to his problems before it is too late!

10
Joanne P.

Review Date: 12/08/2011 Report review