Coach and Bus Hire in Maidenhead
We offer coach and bus for hire in over 158 towns and cities â€“ from a London luxury coach to an Airport Coach Transfer in Scotland. The coaches ranges from Standard /budget to Executive and Luxury coaches. Our client list is a full spectrum from Major Corporates to School trips . We work with some of the UKâ€™s leading Event Management Companies to major local authorities. Coach hire vehicles range from minibus hire, through the mid size standard and executive coach level up to 75 seat double deckers.
Private Coach Hire / Corporate Coach Hire / Event Coach Hire / School Coach Hire.
The Momentum network offers coach and bus for hire in over 158 towns and cities â€“ from London luxury coach to an Airport Coach Transfer in Scotland. The coaches range from Standard to Executive Coach Hire and Luxury Coach Hire. We have a full spectrum of clients from Major Corporates to Schools . We work with some of the UKâ€™s leading Event Management Companies to major local authorities. Coach hire vehicles range from minibus hire, through to mid size standard and executive coaches up to 75
We really rate the service we have received from Momentum Coach hire. They are always punctual and reliable. The drivers are always polite and go out of their way to make our journey and smooth and pleasant one.
Carey Davies - 29/10/2018 | report this review
We booked with Momentum for a holiday club trip and had a great day - the driver was lovely and very friendly, arrived on time and got us all there and back with smiles on our faces. The booking process was very straightforward and at a competitive price. Will definitely use again!
F Doyle - 16/08/2018 | report this review
They were a pleasure to work with and everything ran very smoothly. The drivers allocated were fantastic.
Jonathan Goodman - 16/07/2018 | report this review
Very efficient, great price and a great service - especially as it was last minute and for a rather complicated schedule. Would absolutely use again for corporate or private event.
Jessica Bull - 16/07/2018 | report this review
This is the second time our company have used Momentum Coach Hire and they continue to exceed our expectations. The coach arrived on time and was very clean and comfortable. The driver provided an excellent service and was really friendly. We asked if we could stay at the races a little later and he was happy to wait for us. Would thoroughly recommend and I do not think our company will use another coach hire provider.
Sophie Tompkins - 02/07/2018 | report this review
Thank you very much for the service you provided to the Oxford Inter-Collegiate Christian Union for our coach journeys between Oxford and Ledbury on 16th and 18th April. The coach driver was friendly and patient when one member of our group was late, and delivered us to our destination on time. Would recommend to others, and will use you again in the future! Thank you very much!
Andrew Markham - 13/05/2018 | report this review
Our Group hired coaches for return travel in June 2017, from Wimbledon, South West London, to Lowestoft, Suffolk, for our annual summer holiday. We had a great experience of Momentum Coach Hire from start to finish. The driver, the prices, the customer service, the booking and paying processes were all good.
Stephen Salmon - 04/07/2017 | report this review
Competitive prices, friendly drivers and excellent booking service. Highly recmommend.
L M - 21/05/2017 | report this review
A great company to hire from. They are cheap by comparison but you still get a great service with friendly drivers, clean coaches and superb time keeping.
Mick Shaw - 17/05/2017 | report this review
4 coaches hired to transfer mini rugby players and parents to/from holiday part to festival venue in Chichester. All good - coaches on time, pleasant drivers. Happy customer.
Frances Peak - 05/05/2017 | report this review
3 coaches booked for a weekend away for Brownies and Guides. Very reasonably priced with an easy and efficient booking process. We would definitely use again
Jackie Moxon - 04/05/2017 | report this review
Booked a minibus for New Year's Eve with Momentum. It was handlwd very efficiently from the start. There was a small error with the pickup address on the paperwork that I had failed to spot but the driver rang and it was resolved very quickly. The driver was excellent and it all went very smoothly and on time.
S J Sweetman - 05/01/2017 | report this review
Great service - amazing driver, would definitely request again. Very responsive with emails to my questions. Driver contacted me the day of the journey and was also very helpful and responsive. Will definitely be using this service again.
Naomi Travis - 03/01/2017 | report this review
Great service - amazing driver, would definitely request again. Very responsive with emails to my questions. Driver contacted me the day of the journey and was also very helpful and responsive. Will definitely be using this service again.
Naomi Travis - 03/01/2017 | report this review
Very professional and down to earth company to deal with, booking process was easy to complete. The driver on the day was interactive and was chatty to the passengers, the journey to and from London for the company Xmas party was smooth and on time, plus reliable on both days for pick up and return. Would definitely recommend this company for future trips.
linda waldron - 20/12/2016 | report this review
Thank you very much for a pleasant and safe trip to and from our works Christmas party. Arrived early both ends to make sure we arrived on time. Received text massages containing contact numbers and details just incase.
Andy Driver - 13/12/2016 | report this review
Fantastic service from Dean - lovely clean and cosy coach, and despite advising us that we probably hadn't left enough time to get from Salisbury to London before our conference, he still managed to get us there bang on time which saved us so much embarrassment. Would highly recommend and will use again when we next need a coach.Thank you!
P R - 10/11/2016 | report this review
Very easy booking process, text message updates before both legs of the journey and was on time and the minibus was of a high standard. Driver was very friendly and helpful
Tom Goddard - 02/11/2016 | report this review
A pleasure to deal witth.
Ian Douglas - 19/09/2016 | report this review
Momentum's prompt, courteous service taking a group to a lunch party helped ensure the success of the event.
Lindsey Bagley - 31/08/2016 | report this review
Coaches arrived on time and drivers were courteous and helpful. One coach broke down prior to the trip but a fleet of minibuses were provided instead. Always able to get hold of the office staff. Would definitely recommend.
sarah mountcastle - 07/07/2016 | report this review
Excellent service. The booking process was easy and any changes made to the booking were efficiently accommodated. The driver was on time and very friendly. It wasn't an easy location to drop-off at due to the traffic flows in progress but he ensured that he dropped us in the right place. He was also on time (early!) to the pick-up point and a good driver. A mobile phone was left in the drivers vehicle and he was very helpful in arranging for this to be picked up the next day. The whole Momentum service was very efficient and I will definitely be using them again.
Elliot Woods - 07/07/2016 | report this review
What an amazing Service. I was taking a group of elderly people to the Ice Show in Brighton. The coach arrived early and the driver was very helpful with getting everyone on board. The driver was very flexible with the arrangements especially on return pick up times. The coach was very comfortable. Will definitely use Momentum again
Kate Gale - 23/03/2016 | report this review
Just want to say a huge thank you for providing the coach services to transport guests to and from our wedding venue. Momentum were fantastic to deal with during the booking process - highly professional, very fair pricing, clear communication throughout and a really friendly team. Coach on the day looked great and all ran perfectly on time. Would highly recommend!!!
R Angell - 06/01/2016 | report this review
I ordered 2 minibuses to take Managers/Directors on a factory visit. My calls were dealt with very efficiently. On the day, one minibus arrived a few minutes after the scheduled time but they both arrived at the location on time. Although not travelling myself, I asked some of the delegates about their experience and the minibuses were clean, driven safely and the driver was courteous.
Carol Lockett - 03/11/2015 | report this review
I used Momentum for a trip to Proms in the Park in London in September. The coach arrived on time, was clean and the driver was polite and helpful. It was very warm on the coach though, even with the blowers on. Picked up for the homeward journey on time and in a very suitable location. Many thanks. We are looking forward to our trip to Holland in November with this company too.
Ali Cannon - 18/09/2015 | report this review
Great coach at short notice. good price and driver was more than helpful. would use again.
Matty Jenners - 18/09/2015 | report this review
Fantastic service from quote to the actual trip. Very professional , extremely reasonable, clean vehicle, brilliant driver who proved to be fun with excellent customer relations. Would highly recommend and will certainly be booking our fourth trip with them. Big thumbs up
Claire Matthews - 06/08/2015 | report this review
Our experience with Momentum was generally very positive and I would happily use them again for another off-site trip. The coach was prompt and the driver was very understanding and waited with the coach even though our day ran on a little longer than planned. The only slight glitch we had was that for a 2 hour journey the coach driver thought it would be ok to have a 20 minute break part way through the journey which had not been discussed. Luckily we were able to prevent this as it would have made us very late for our event, however clearly the coach driver had not been told we needed to arrive by a certain time. Unfortunately this did lead to allot of disruption as the driver left the back door open and many of our students decided to wander off to the service station whilst the driver quickly went to the bathroom, so it did make us quite late as we had to try and relocate them all again - a disruption which could have been avoided if the driver had been given the information we had told the company when booking. I would also mention that the company were more expensive than competitors and they misunderstood the details of the booking when they quoted us originally so they actually increased the price again so it was quite costly, I would take care to be sure that they fully understand your requirements before accepting their booking as you could be roped into something a bit more costly that you had budgeted for. Overall a good experience though, just be cautious about their communications.
Theodora Marshall - 26/03/2015 | report this review
Grateful to the Team at Momentum for getting our Staff safely and on time to our New Year Party. Please convey our thanks to Dean; who made the booking process seamless and to Keith our driver. The bus exceeded our expectations too!
Mrs Chandlers - 12/01/2015 | report this review
The service we received from Momentum was excellent, both when booking and on the actual day. Our coach driver was brilliant, arriving on time and put no pressure on when someone arrived late at the beginning of the journey. He had to put up with a coach full of very excited children and was very relaxed when we appeared to be a little disorganised. We would definitely use Momentum again and would thoroughly recommend this company. It helped make our trip so easy and enjoyable. Thank you very much.
Karen Hedges - 10/01/2015 | report this review
Had Great service from Momentum Driver was smart , Executive vehicle and driver was very knowlagable in London.
National Chauffeurs - 06/01/2015 | report this review
Hired a coach via Momentum Coach Hire & JAB for my daughter's wedding. Their service was very efficient and also very good value for money. I'd happily use them again.
Gary G - 05/01/2015 | report this review
Excellent service from Momentum from the initial enquiry all the way through to the return journey home. A very professional company and certainly one that will be used for any of our future corporate events, in particular a big thank you to Peggy and Ted.
Mark Webster - 23/12/2014 | report this review
Thank you for taking the HHRFC Minis and Parentsto Twickenham. From start to finish the service was excellent. Punctual, efficient and both drivers were very helpful and accomodating (even putting up with our singing on the way back. I would definitely use them again and recommend them highly
Paul Stockwell - 22/12/2014 | report this review
Momentum have always had great communication and understanding of our unusual circumstances here at the Students' Union! A truly great coach service for societies, especially as they are also great value for money.
Charlotte West - 26/11/2014 | report this review
A really nice journey with momentum coach hire. On time, friendly and good communication.
xin liu - 24/11/2014 | report this review
booked for a day out watching bands in Dunfermline, driver was prompt, friendly and accommodating, very happy with the service provided.
T Clark - 21/10/2014 | report this review
Turned up on time and was amenable with what we asked them to do.
PJ Ingham - 08/10/2014 | report this review
Thank you for the service you provided for our trip to Fontwell races, we were very happy, additionally I would like to thank our coach driver for being very accommodating and making our journey very pleasant and fun. Would thoroughly recommend your service and will no doubt use you again for our next trip out to the races.
David Jenvey - 08/10/2014 | report this review
The coach arrived on time and the driver was very pleasant.
Kay Wright - 08/10/2014 | report this review
The coach turned up well before time, driver very friendly, helpful and professional. The overall experience was positive and pleasant. Would definitely recommend and use Momentum Coach Hire in the future.
Timea Konya - 01/10/2014 | report this review
The service was great - everyone enjoyed
Julia Zakahrova - 19/09/2014 | report this review
We had an excellent experience using momentum for our summer camp. The coaches were of luxury standard and the drivers outstanding. Also a great customer service team ready to help out at any time. Highly recommended.
harvey k - 27/08/2014 | report this review
i have used this firm for the last four years for our annual outing to goodwood. they have always been on time and the drivers have all been very helpfull. no faults whatsoever. would highly recommend this coach company.
martin downer - 26/08/2014 | report this review
We recently carried out a charity bke ride to Brighton and were let down by our usual coach supplier at the last minute. After frantic calls across the south east of England, Momentum came up trumps. The arrangement was quick with no fuss and at a price was favourable to their peers. After a day in the saddle 20 weary riders waited for the coach to arrive for the return to our little corner of Kent. In todays world, you expect a few crossed wires about time and locations but Momentum were there on time, happy to wait as the riders finished up their heard earned lunch and then drove back without a single need or request for directions. I cannot thank them enough for making a hard but worthwhile day that little bit easier.
Conor Canton - 26/08/2014 | report this review
My personal experiance with Momentum is terrible. We had arranged a coach to drop us off to Wembley Stadium, wait in the car park for which we had paid the coach to do and to pick us up in the same spot. The coach did drop us to Wembley but this is where it went wrong. The £70 pounds i paid for parking to coach was wasted as the coach left to pick up another fare. The coach was supposed to meet us in the same place at 5.30. At 6.30 we were still wondering around looking for the coach driver who told us he was in 4 different locations, we had disabeld and older memebers within our party who had walked for over 45 minutes to find a coach. The driver was rude and angry and told us to "hurry up", despite calling the head office on several occasions which is a chargable 0800 number i got nowhere. We were then told the coach would be 10 minutes, after 20 minutes we were then told the coach was not coming at all. We then had to pay for 16 people to get cabs and trains home which was very costly as we had already paid for the coach. Would not recommend this to anyone, truley shocking experiance.
Freddie Palmer - 18/08/2014 | report this review
I booked a minibus for 16 people, collection from a Newmarket hotel with transfer to the raceccourse at 3.30 pm for return journey at 23.45. The driver was early for the afternoon pickup. The bus was clean and tidy. He was polite and dropped us off at the entrance to the enclosure at the course. Return journey went smoothly too. We called earlier than we had booked the transport for as some of our guests were ready to leave prior to the 23.30 pick up. The driver was on site and the took us back to the hotel without issue. Great service and reasonable price - and I only booked three days before I needed the transport as we had been let down by another company. What a relief to deal with such a professional outfit. Call centre staff were knowledgeable and helpful. We will be using this company again next year and would highly recommend them.
Debbie Smith - 24/07/2014 | report this review
Booked Momentum coach hire for my daughter's hen party trip from Lytham to Haydock races 13 July 2014. Excellent choice, punctual, great local knowledge for pick up after, great value for money and a happy driver to boot!! Would definitely use again.
Ann Hodgson - 14/07/2014 | report this review
This is a fantastic company to hire from. The buses (I have used them twice) are in excellent condition. The drivers are courteous, helpful and keep you informed of the journey times all the way along. I had a number of passengers in my party who had walking disabilities and the driver was fantastic, helping them board, loading a wheelchair and generally was kind and thoughtful. The drivers are safe and we all felt totally at ease. I am hiring them again at the end of the month. Fantastic!
Helen Sale - 14/07/2014 | report this review
We used Momentum for the transport throughout the day for our global conference and did not have any problems. Staff are friendly and very helpful. Will be using them again in the future. Special mention to Ellie, Peggy and Martin!
Hannah Gilham - 02/07/2014 | report this review
We were delighted with our driver and mini bus for Ascot last week, our driver was kind, friendly and helpful at all times and we will certainly book again for next year. Thanks too to everyone in the office for their efficiency.
Liz Rice - 23/06/2014 | report this review
I have found JAB Selfdrive's service as an excellent.
Qari Saleem - 12/06/2014 | report this review
Very good experience. Adam the driver was lovely. An overall very pleasant experience and everyone enjoyed their day. I will happily use them again.
Chantal Ferrar - 10/06/2014 | report this review
i had a great service with these, and i have used them on more than one occasion and will certianly be usig them again!! great to pservice, always great drivers and very friendly!!
terian bloom - 28/05/2014 | report this review
Momentum offer great service, this is the second time I've used them and I'd definitely use them again. I changed my requirements very last minute and they were happy to help out! Coach driver they provided was friendly and the coach was in good condition.
Charles Lobb - 27/05/2014 | report this review
Comfortable coach, good air con system. Took us to Wembley Stadium met the driver exactly where he said he would be, got us out of traffic fine.
Freddie Palmer - 19/05/2014 | report this review
Thank you for an excellent trip to Duxford for our year 7 students last Thursday. The coach was very comfortable and clean and the Driver, David T, was punctual and extremely helpful and courteous. Your company helped us to have a great day out, thank you.
Anna Ardley - 19/05/2014 | report this review
We have used this company a couple of times now, the last time was 2 days ago. The driver was friendly, arrived early, so no stress of getting late to our event. And there were no complains when we had to wait for a few people that were lagging a bit late, on our way back. Will use them again the future.
Joke Houwerzijl - 08/05/2014 | report this review
My experience was an excellent one, easy to book, friendly staff, flexible service. I will definitely use them again!!
Julie Thompson - 30/04/2014 | report this review
I hired a 24 seater to bring some guests to my daughters wedding, obviously I was nervous and didn't want anything to spoil her big day. Peggy davies in reservations was an angel, and very very efficient. It was the best price I was quoted, they then up graded me free of charge, because they thought a executive coach would be more in keeping with a wedding. Denis the driver arrived at an awkward pick up site. He was great and the coach left on the dot! Collection was again, text book. Can't thank them enough, I would recommended them to anyone, and I will use them again.
mark moylan - 22/04/2014 | report this review
Brilliant driver and he arrived nice and early to pick us up, unfortunately I was not aware that the cost quoted did not include the £65 parking fee so luckily our driver called me to pre-warn me that he needed this for parking and problem was averted but I was £65 out of pocket...lesson learnt for future. Otherwise, good service, easy to pay and exceptional driver. Would recommend.
Mel Nickolson - 26/03/2014 | report this review
We really appreciated the text beforehand with our driver's contact details. Mike, our driver, was excellent and we wouldn't hesitate to use him and the coach again in the future.
Carol Watt - 27/02/2014 | report this review
We ha excellent service from start to finish. From the booking, to the payment, to handling queries and the bus itself. Fantastic service, thank you.
Lisa Evans - 25/02/2014 | report this review
Could not fault the service, from booking to trip itself, excellent .
Richard Lloyd - 24/02/2014 | report this review
Momentum Coach Hire went into administration in Jan 2014 owing hundred of thousands of pounds to schools, customers and the actual coach companies who did the work. This coach broker then popped up again the following day with the same unscrupulous directors at the helm, living life on their immorally earned gains. http://www.route-one.net/issues/522/index.html#/10/ Do not ever consider using this company if you value your money or service, they completely mucked up the most important day of my life last year.
Neil Martin - 12/02/2014 | report this review
great service from start to finish. Driver arrived on time, we got to the O2 late, but that was our fault, we should've left earlier, but no parking at the venue meant we were able to get away quickly and get home. Coach was clean and comfy and I would use Momentum again
LISA HANCE - 02/02/2014 | report this review
2nd time we've used momentum for girls trips to Milton Keynes Theatre. The town is awful to drive round so letting someone else take the strain is well worth the money. Also means you can have a half-time drink without worry. Very organised, and reliable - already looking for next theatre outing.
Shona Harris - 29/01/2014 | report this review
reliable and the best quote , what more , defo will use again
tracey hansen - 22/01/2014 | report this review
The driver could not have been more helpful, professional and polite. Would have no hesitation in using this company again. The coach arrived on time, was exactly what we ordered and very clean.
Helen Riley - 14/01/2014 | report this review
We have used momentum now a few times. The staff are extremely polite and efficient, a pleasure to deal with them. We have just booked with them again!
Miriam Sanger - 06/01/2014 | report this review
Dreadful weather but the coach and driver were reliable, punctual and patient (with 12 drenched and over-excited 18 year olds in tow). Would highly recommend.
Mark Jones - 06/01/2014 | report this review
On a notoriously difficult day for travelling found Momentum a pleasure to deal with, polite, professional & efficient. The day was a complete success helped by a courteous & patient driver. Would thoroughly recommend to anyone, & will continue to use them.
David Jenvey - 30/12/2013 | report this review
Great day at the races the driver and coach was wonderful would highly recommend them, we will be using them again in the new year.
John coleman - 23/12/2013 | report this review
We have used Momentum for the last 2 years now and each time, they have provided us with excellent service. The driver was on time for all our journeys, he was very pleasant and helpful. The coach was clean and i would have no second thoughts about using Momentum again.
Steve Care - 19/12/2013 | report this review
Delighted at the support & assistance that this company gave us. We had a great exec coach & an entertaining journey to & from the X Factor Live Final. We will continue to use this company in the future
Simon Wilson - 16/12/2013 | report this review
I booked this company to take an annual trip to a West End show, it is the second year that we have used them. As always they were polite , efficiant and proffesional.The driver was wonderful the coach clean and tidy I will definatly be using them again and would highly recommend.
Jenny Webb - 15/12/2013 | report this review
Booked this company for our annual day out to the races. Past years have seen us take Limos up but this year, due to the STUNNING price rise in Limos over the last 3 years we booked an Executive Mini Bus... It was wonderful, Clean and Tidy, and just as nice as any Limo we've travelled in. The driver was amazing and accomodating. We will definately be using them again.
Andrew Kerr - 11/12/2013 | report this review
I have recently discovered MCH and somewhat by chance. The office staff are professional and really on the mark. I have had nothing but great reviews from my clients. I would highly recommend this company and will continue using them in the future. By Julie Perks 28/11/2013
Julie Perks - 28/11/2013 | report this review
We booked originally because Momentum gave us the best price for the trip. The coach was clean and comfortable and arrived in very good time for both pick up and collection and the driver was very professional and helpful. We would not hesitate to book again.
Anita Filer - 25/11/2013 | report this review
From getting a quote to the getting off the bus the service has been superb. We had a 16 seater minibus from Surrey to London for a night out. MCH met our requirements with extra pickups and drops and our driver was punctual and had great communications. This was easier and worked out cheaper than running for the last train and the grief of waiting for a taxi at the station. From door to door MCH was fantastic. I have already recommended MCH to my friends and we will be using the service again very soon
Jonny Suarez - 19/11/2013 | report this review
From start to finish, from booking to the day out the service was excellent. The driver was polite and courteous an excellent driver and everyone appreciated his help and consideration. Price .............could not be beaten! This was my fist experience of Momentum and I cannot recommend them highly enough!
Sue Titcomb - 04/11/2013 | report this review
Great service, driver arrived in plenty of time to leave, pleasant & polite driver, also ready to leave slightly earlier than planned on return trip. Fantastic & would use again.
David Chandler - 25/10/2013 | report this review
Made a last minute booking for a 40th birthday trip to Legoland. Coach arrived early and was ready and waiting for our departure. We had arranged for a 18:00hrs collection but finished early at 17:30hrs driver was there already waiting. Very good service will not hesitate to use again.
Roy Musselwhite - 16/10/2013 | report this review
i booked this company to take a group of young people in supported accommodation to thorpe park. the staff on the phone were soooo polite and helpful. the only reason i put 4 starts for qualty was beause of the loo on the bus, it wasnt very pleasent. but fantastic value and nice staff ! thhanks
emily hunt - 16/10/2013 | report this review
Booking the 24 seater coach was very efficient and prompt. The coach turned up in good time at both ends so there was no waiting around. The driver was friendly, helpful and courteous and the coach clean. Excellent service, competitive prices and we are using them again in December.
Elizabeth Craig - 16/10/2013 | report this review
Booked for a work team building event. Pick up was very prompt, coach clean and well maintained. Driver friendly and took us to the destination without any problems. Clear about pick up area and was waiting at the agreed time to pick up some rather merry women for the trip home. All good from us.
Susan Dixon - 16/10/2013 | report this review
Pick up was early and very polite and helpful, he knew the best rout out of London for this venue despite everyone on the coach having an opinion on which way we should go. He waited patiently when we were delayed by 40 minutes gathering the party together and was extremely accomodating with a somewhat merry and loud group on the return journey. Anil was a complete star and I would recommend these guys every time
Spencer Cushing - 04/10/2013 | report this review
Too many reviews with all 5 stars, maybe I am the only person Momentum have provided Pants service to? I would advise looking around to other sites to see if there are more balanced reviews. Its fair to say that Momentum mucked up my booking meaning 60 had to leave a wedding early or not get home. https://twitter.com/MomentumRPants
Momen Tom - 26/06/2013 | report this review
My brand-new wife and I were given no option but to ask all our Wedding guests to pack up and leave the reception early or risk having to make their own way 20 miles to their hotel with no notice. On what was so far my dream day I was surprised to find the coach booked to take my 60+ guests and wedding party home from the reception arrived over an hour early. Even more surprising was when the driver informed us the coach would be leaving at 21:45 rather than the requested 22:30, whether everybody was on board or not, due to the Momentum Coach Hire putting the wrong departure time on the booking confirmation. When booking a coach back from my wedding the main worries were the coach getting lost or turning up late, not that it will ask everybody to leave early. I was completely gob-smacked, and the operative on the Momentum Coach Hire emergency number was no help stating there was nothing they could do. Momentum Coach Hire which was chosen as the quote was competitive, their website published excellent client testimonies and seemed to show a customer facing attitude. This proved to not be so. The coach was to be available at the pick up from 22:00 with a planned leaving time of 22:30. However the initial booking confirmation supplied by Momentum Coach Hire had both the wrong time and location. These were requested to be corrected on two occasions and received email confirmation from Momentum Coach Hire that 'I have now added the additional notes into the job notes for the driver to see' but received no correct booking confirmation. Following on from this multiple emails and phone messages have resulted in Momentum Coach Hire issuing nothing more than template apology emails with little explanation, saying they could do nothing. The senior Momentum Coach Hire representative eventually explained "The agreed booking confirmation was followed to the letter. The reason the trip did not go to plan was because an e-mail [to Momentum correcting the booking confirmation] was overlooked and wasn't replied to which resulted in your trip details not being changed". At no point was the booking confirmation information correct therefore it was never agreed and multiple attempts to get it corrected failed at your end. Momentum Coach Hire have made it clear that there will be no refund but do look forward to our future business.
Neil Martin - 10/05/2013 | report this review
The booking process with Momentum is excellent and efficient from beginning to end. We hired a 72 seater coach for a school group visiting from France. They picked up the group from St Pancras on the first day and transferred them to where they wished to visit in London. Each morning and evening they would pick the group up and return them to our centre. The service with this company is always excellent hence why we use them for most of the coach hire we require for the school groups visiting England, Wales and Scotland. Highly recommended.
Pat Lang - 22/04/2013 | report this review
The whole process from booking to travelling was great!! Times were perfect and the coach was spotless and comfortable!! Our driver was most helpful and always polite!! Would definately use them again and recommend!!!
sarah smith - 19/04/2013 | report this review
Hired a 40 seat coach, complete with wheelchair lift facility for multiple journeys for a wedding day. Easy to arrange, the coach itself was modern and clean, the wheelchair access system was great, driver was very helpful and everything ran to time. Great service all round and will certainly use it again
Dave Tolladay - 10/04/2013 | report this review
Amazing quality service from booking to the driver on the day! Very professional, understanding of our needs kind and considerate will definitely be booking again!!!!!
Sarah Towler - 06/04/2013 | report this review
There was good communication throughout and the service met needs. The driver was super and was very friendly and helpful. Felt safe, and valued. Prices are reasonable as had shopped about and almost the cheapest found! Would use again and would also highly recommend to anyone needing the service.
Sophie Lewis - 05/04/2013 | report this review
I hired a coach to transport wedding guests from London to Cardiff and back the following day. The coach was on time and the driver was polite and even went out of his way to make sure everyone was catered for in terms of dropping guests off at their hotels. We would definitely consider using MCH again.
David Evans - 05/04/2013 | report this review
Excellent all round service. Helpful and accomodating driver.
Birmingham Stag Do - 05/04/2013 | report this review
This is our 3rd consecutive year to use Momentum Coach Hire for our yearly day out to Aylesford... As usual, the back office staff was very supportive and the service was excellent! The Driver, Derek, was extremely helpful and provided excellent customer service the whole day! On time and easy to organise. Well, I guess we'll see you next year! :)... Will definitely recommend without a doubt!
Lyca Amichia - 21/03/2013 | report this review
We rented a house in the depths of the Lincolnshire countryside for my friend's hen. We booked a Momentum coach to pick us up from the house, and take us to Loncoln for a night out, and then return us in the early hours of the morning. The coach was on time, clean and tidy, with a toilet on board, and our driver was professional and courteous. In addition to this, the booking process was easy and the representative I booked with was charming and helpful. I would definitely use Momentum again.
Katie Ruocco - 21/03/2013 | report this review
Excellent service recieved, booking the coach was so easy and quick. The coach driver on the day was fantastic, helped all the player with their bags, was punctual, the coach was clean and tidy. Would recommend and use again.
Ann Marie Speight - 05/03/2013 | report this review
Great service. Our driver was on time and called at the end of the day to let us know where he was! The coach was clean and tidy, and had toilets and a tv on board. Would definitely recommend and use momentum again.
Jemma Smith - 09/02/2013 | report this review
I bookedwith Momentum as they gave a quick quote and a good one. They service was great. They confirmed by phone just before and also called to advise they had arrived. The driver was great and made sure he was always there before we were ready and was happy to wait for us. Good driving and nice coaches.
Claire Barnes - 07/02/2013 | report this review
Our third trip with Momentum, to a concert in Eastbourne this time. The coach was immaculate and on time, the driver was very friendly and dropped us off and picked us up as close to the theatre as possible (our group had some quite elderly people and it was bucketing with rain - so it was much appreciated by all).
wendy desborough - 22/12/2012 | report this review
We used Momentum for an orchestral event, the coach driver was very friendly and helpful and helped our players with their instruments. Coaches were both punctual and comfortable.
Bex Gibson - 21/12/2012 | report this review
Used for a corporate event, straightforward booking procedure and they were able to accomadate changes in our schedule. We would definitely use Momentum again.
D Lawley - 18/12/2012 | report this review
I needed a minibus for a birthday trip. Momentum travel were significantly cheaper than the local coach hire firms that quoted. On the day of travel I received a text from Momentum as well as a call from the driver. The minibus was on time and the driver was pleasant. All in all a very good service. I would definitely use Momentum again.
James H - 18/12/2012 | report this review
1st time user Great Service the driver couldn't do enough for us, will defo use again
martin jump - 01/11/2012 | report this review
Used for transport for a weding party. Easy to book, prompt pick ups and clean comfortable coach
Angela B - 20/10/2012 | report this review
We had a great sevice with a helpful,punctual & polite driver. I would use your company again and recommend you to other people.
Michael Deed - 20/10/2012 | report this review
This is the first time we have used Momentum coaches and we will use them again and recommend them very highly to others. The Driver, Jerry was most helpful and very punctual!!
Katrina Royall - 09/10/2012 | report this review
I hired momentum for my wedding in august..they arrived on time and everything seemed fine. I woke up the morning after my great day to hear that the coach did not show up to pick 50 guests up. They left my guests including my 80 year old nan and young children on the streets looking for the coach at 2am...They did provide cabs to collect guests much later but this was too little too late. To top it all off they are avoiding me now and not even had an apology. STAY AWAY FROM THIS COMPANY.
chris iero - 20/09/2012 | report this review
We used this coach company to take us to a festival. the driver was really helpful helping us with our luggage and the festival was cancelled a day early and he still came to pick us up the day before with another driver. Very helpful and stopped at services so we could get some food on the way.
Leanne C - 29/08/2012 | report this review
The Driver, Dave, was extremely helpful and particularly as we had to arrange for one of our team to make an additional journey to Chichester train station for a family emergency. The coach was ok but a simple 16 seater chartered through another company I think. On time and easy to organise.
Kevin W - 29/08/2012 | report this review
Good Service Driver was particularly helpful with older passengers and provided excellent service. Only negative would be leg room seemed quite tight although everything was on time and as ordered.
Chris Raine - 03/07/2012 | report this review
These are mostly fake reviews! Check out other review sites to see the real reviews, these people are thieves and will ruin your day!!
Angela c - 09/05/2012 | report this review
Just read other review anywhere else and you will see why this is the WORST company i have ever come across in my life!! They will ruin your day!! AVOID at all costs!!!
chris C - 09/05/2012 | report this review
The service from Alex was brilliant she was such a help. Thanks again. I will use this service again.
Chris 1999 - 06/05/2012 | report this review
Excellent service. Very helpful driver who was prompt and well organised. Highly recommended.
Jamie Read - 17/02/2012 | report this review
The Company was very helpful through out the booking stage. On the night, the coach was a larger size than expected with a toilet.The driver was fantastic with the group who were celebrating our daughter 21st up in london. They called him a little earlier for their return journey home and this didn't cause any problems either. I would definately use them again.
Sandra Hackett - 20/12/2011 | report this review
We booked a coach through Momentum for our trip to Bath Christmas Market. Our driver, Nick was courteous and accommodating. He couldn't have been more helpful.
Debbie Bell - 12/12/2011 | report this review
I recently booked Momentum coach hire for a day at Lincoln Christmas Market. I received excellent service from the start. Our driver (Barry) was nice chap and very accomodating as to where he dropped us all off and picked us up again. I would definately use this company again and recommend them to others.
Sue J - 10/12/2011 | report this review
We recently used the Momemtum Party Bus to transport 12 kids to the O2. The driver was on time, polite and very friendly. Kids absolutely loved the disco lighting in the bus and partied all the way there and back. We all had an awesome time and would highly recommend Momemtum.
Bilky Sanusi-Aymerich - 07/12/2011 | report this review
We recently used Momentum's services to convey 35 of us into and out of London for our annual Christmas shindig. The coach arrived at our offices in plenty of time, the driver (Hugh) was a lovely chap and the service from start to finish was exemplary. We wouldn't hesitate to recommend Momentum and will most definitely use them again.
Nicola Gorham - 06/12/2011 | report this review
Excellent service from start to finish. Zahir was professional, courteous and helpful. It made my organisation so much easier! Would not hesitate to recommend Momentum.
Stacey Heslop - 06/12/2011 | report this review
Excellent service from start to finsh, arrived on time and delivered us on time, 12 golfers with bags and suit carriers. First time I have used Momentum and would use them again without hesitation. A new force in East Midlands coach travel!
Marek Palul - 06/12/2011 | report this review
This was the first time I had used Momentum Coach Hire and I would certainly use them again.The booking system was excellent with confirmation e-mails being sent immediately. The minibus was on time (10 mins early),clean and tidy and the driver Alan was a star putting up with 10 excited young ladies aged between 6 and 9.We were picked up bang on time for our safe return home.
Wendy Goodman - 05/12/2011 | report this review
This was the first time my company have used Momentum Coach Hire and I would high recommend them. The customer service was fantastic (Kitty was very helpful) and all details were confirmed by email. The driver was early, polite and called to keep me updated on the return journey.
Nicky Edge - 05/12/2011 | report this review
This was the first time I had used this company and they were great in every stage of the booking. All members of staff had great customer service, being very friendly and always happy to help. The driver was already waiting for us before needing to be picked up and dropped off. The coach was very reasonably priced, clean and tidy We were all left very happy with the trip. Highly recommended! Many thanks
Sabrina M - 24/11/2011 | report this review
This is the 2nd time we have used this company and cannot fault the service at all, the coach arrived half an hour early, and nothing was too much trouble for jason the driver. cannot recommend this company high enough
Janette Boyd - 22/11/2011 | report this review
It was the first time we have used this company & I can only say what a pleasure it was to do business with them from the initial phone call through to the end of the trip. I would certainly recommend them & will use them again in the future.
Christine Moore - 15/11/2011 | report this review
The School Mums used Mick on Sunday 6th November for a trip to the Royal Albert Hall. He was friendly, helpful and smiley the whole time. The coach arrived early and was clean and comfy even though it was the more basic version. Would use again for definate especially after our usual company didn't show up that day for a different group of people.
louise loss - 09/11/2011 | report this review
Coach arrived on time. Driver was very accommodating and the trip went smoothly without a hitch.
Debbie Byles - 07/11/2011 | report this review
Used this company for a the collection and delivery of very important potential clients to visit some of our facilities in and around London. The driver was professional and coped well with the rather complex timings and route we had for the day. The vehicle provided was clean and comfortable and the service by all the sales, customer service and operational staff was very good. Price was very competitive and I will definitely use them again.
Joy Sandhu - 04/11/2011 | report this review
Coach company very helpful and everyone I spoke to on the phone was great. Bus was prompt on arrival, driver not always polite - made some comments about leaving before our booking time because his working hours would be over. Would definitely use the company again, as brilliant price on coach and this included alton towers tickets, but would request a different driver.
Helena Z - 01/11/2011 | report this review
Brilliant service and very friendly, helpful driver. Would recommend.
Amber Doughty - 01/11/2011 | report this review
Excellent time keeping. Prompt replies to queries. Excellent service by all staff. Very friendly. Very clean and tidy coach. Will use again and would recommend to others.
Ralph Dyson - 31/10/2011 | report this review
very clean and facility packed executive coach, driver very patient and friendly, excellent throuout. Will use again.
Saj singh - 28/10/2011 | report this review
Brilliant service, on time and very friendly. Will definitely use again and also recommend.
Kim Atkins - 27/10/2011 | report this review
Was used to transport attendees of a Business Event from our local site in Bedfont Lakes to their hotel and back the following day. Prompt responses to my many changes. Excellent coach and driver. Will use again and would also recommend to others. Well done!
Joan Woolacott - 25/10/2011 | report this review
We used Momentum for a series of transfers for a high profile event. They were helpful during the booking process although insisted on full payment upfront and didn't mention that they operate on a coach brokering basis. Many of the coaches that turned up were basic to say the least. It was questionable that one of the drivers should be driving at all. Two of the drivers were unprofessional in attire and manner. I would never use them again.
Kate` Ford - 21/10/2011 | report this review
I heard that BOTH coaches were excellent.
Tashfeen Mogul - 21/10/2011 | report this review
We received brilliant service from Momentum Coach Hire, from getting a quote to the actual coach service on the day and the price was extremely competitive too - we will definitely be using Momentum again!
Lisa Hall - 21/10/2011 | report this review
all pick ups on time and vboth drivers were very freindly, would definatly se again.
Mark Kirrane - 07/10/2011 | report this review
From quotation to trip completion the company employees were knowledgeable, friendly, polite and very helpful. The driver arrived early, the trip went well and he was waiting for us when the concert finished. He was very polite and friendly - just what was needed with a group of excited girls. I have recommended the company to all the other units and will certainly be using them again.
Judy Lintott - 04/10/2011 | report this review
Driver was at our pick up point 10mins early and clled me on my mobile, was no problem as we were nearly all ready anyway. The driver was polite an friendly an got us to our destination quick an safe. After a great night out he was due to pick us up at 3:15 and as soon as we got outside he was there waiting for us. He got us home safely an also allowed us to make a drop off on the way. Overall a very good service at a very good price
Matt Freeman - 22/09/2011 | report this review
The coach was on time for all pick ups. Booking was easy, the staff were helpful and we received a very good service overall. I will happily use Momentum in the futuer.
Julie hamilton - 22/09/2011 | report this review
We used Momentum for a Gatwick pick up and on to Sandown Park for a corporate event. Everthing from booking to arrival at event went very smoothly, excellent service, friendly driver and very competitive prices.
Lynn Holland - 16/09/2011 | report this review
The coach arrived 5 minutes early but the driver phoned my home telephone although he was at a hotel. He was courteous and friendly. He arrived on time to return us to our hotel. In hindsight I paid a high price for two 20 minute transfers.
Michael Buckmaster - 13/09/2011 | report this review
We used Momenton to take a group of employees to Chester Zoo for a day out. The coach turned up on time and the driver was very pleasant everybody was very happy.
chris dodd - 05/09/2011 | report this review
We used MCH for a trip to Alton Tower. With a non-native English speaker as me, MCH gave us a really friendly service ,safety journey and full happiness.
Thanh Tran - 02/09/2011 | report this review
We used Momentum for a corporate event to Kempton Racecourse. From enquiry to booking was easy and unlike other companies I contacted for quotes they responded speedily and the staff were friendly. Momentum's prices were also significantly cheaper than other companies. The coach was clean and driver very friendly.
Jayne D - 02/09/2011 | report this review
I used Momentum for the first time to take 19 neighbours to a house warming/40th birthday party from Surrey to East Sussex. The whole experience from enquiry/quote and door to door service was efficient, friendly and the coach was wonderful (I was expecting the Heartbeat bus - pleasantly surprised with a modern, clean and comfortable vehichle). Several drops at 1am was well received by tired partygoers. All passengers 100% happy.
Lynda Hayes - 24/08/2011 | report this review
We used Momentum to take a group of teens to a football tournament. The coach driver was competent, flexible and friendly. The coach was well kept and I would certainly travel with Momentum again.
David Thornhill - 16/08/2011 | report this review
We had a scout camp in Hertfordshire & booked to go to Southend for a day. The driver arrived promptly & was very courteous & helpful. The coach was very clean and we had a great day. Would book this company in the future.
Jean Mitchell - 16/08/2011 | report this review
We have used Momentum a number of times in the last year, and have always felt they provide a good service. They are on time and always able to accommodate us when needed. Bravo!
richard ashiagbor - 10/08/2011 | report this review
We used Momentum to take a full 70 seater coach of young families to the beach for the day - the driver couldn't have been more helpful or kind. I would highly recommend Momentum.
Jenny Newman - 10/08/2011 | report this review
We use Momentum on a regular basis and they are a great company. Friendly Driver and Office Staff
Marie Stephenson - 04/08/2011 | report this review
We used Momentum for our youth band to travel to an event in Luton. Momentum came in with by far the most reasonable quote and also provided great service. Driver was early for both pick ups and very pleasant with staff and the young people
Tamzyn French - 26/07/2011 | report this review
Cant rate highly enough. Staff were very helpfull and the service was very preofessional.
Daniel H - 20/07/2011 | report this review
Used Momentum for first time. Driver friendly and all went smoothly. Would use again
Ian Mayor - 17/07/2011 | report this review
The whole process went smothly from start to finish. Coach turned up on time and driver was friedndly. Would use Momentum again.
Martin M - 13/07/2011 | report this review